Information Needs in Hawai‘i: ‘Focus on Educating People Toward the Solutions’

by | Apr 9, 2025

A little over 200 community members told Overstory how they would like to see local journalism be done differently.

Traditional Hawaiian navigators often relied on the manu o kū to help guide them to land. This illustration symbolizes Overstory’s aim to guide readers toward community-driven solutions that can help Hawai‘i address its largest challenges. | Kailah Ogawa, Overstory.

Overstory has released the final report of its multi-month community listening project.

This report summarizes what we’ve learned from over 200 community conversations and survey responses, documenting how Hawai‘i residents receive their local news/information, the issues and dynamics most impacting them, the factors that influence their trust of local media, and what they want to see from a new, Hawai‘i-serving newsroom.

We are extremely grateful to all who shared their time and insights for this project. Our one-to-one and small group conversations lasted anywhere from 20 minutes to three hours. Our goal was to build meaningful relationships with the communities we’ll be serving and engage in deep listening.

Overstory worked with a group of 12 community listening ambassadors who led these conversations in their communities. We could not have completed this project without their dedication, thoughtfulness and support.

This project was inspired by Bay area newsrooms The Oaklandside, Richmondside, and El Timpano’s models of deep community listening and supported by the Listening Post Collective, a group that helps local media and community organizations address information gaps and empower underserved communities.

We’re excited to use this research and the relationships we’ve built to produce meaningful journalism that serves our communities’ information needs.

Click the image below to read the full report.

Funder disclosure:

This community listening project was supported by The Listening Post Collective.

A note on why we aren’t using community members’ names: We normally grant anonymity for specific circumstances (you can read our policy here), but we made an exception for this community listening project. Our focus was on building relationships and getting to know people and communities, rather than reporting.

Author

  • Based on Kaua‘i, Noelle leads Overstory’s work to produce independent, nuanced journalism that prioritizes our local communities’ needs. As a journalist, she specializes in in-depth, explanatory reporting. Her goal is to tell stories that elevate community-driven solutions, bring clarity to Hawai‘i’s complex challenges and encourage reflection on our shared humanity as people who call these islands home. Feel free to contact Noelle with comments, questions and story ideas at noelle@overstoryhawaii.org.

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